Trucus Privacy Policy

Your privacy is important to us. This policy explains how Trucus (from now on “we”) collect your personal information, why and how we use it. This policy covers the use of your personal information from the usage of our official website.

What information do we collect and how we use it?

What information we collect? How we use it?
Information collected by using our website:
IP address, country location, date and time of requests, pages visited, device, operating system and web browser user.
We use the previous anonymous information to recognize your repeated visits and preferences, to personalize the browsing experience (displayed language, etc.), to measure the effectiveness of campaigns, and to statistically analyze the usage of our website.
Information collected when messaging us through our contact form:
Contact Information (including Name, Email address), professional profile (Company, Position and Industry) and the message content.
We use this information to contact you with the purpose of replying your request and provide the most relevant information to you in our answers.
Information collected when subscribing to our newsletter:
Contact Information (including Name, Email address), professional profile (Company, Position and Industry)
If you explicitly agree to subscribe to our newsletter, we will use this data to provide personalized business information about new services and products as well as for industry trends research purposes.

We collect and process personal data in accordance with the provisions of the European Union General Data Protection Regulation (EU GDPR). We process your personal data only on the basis of your free consent to do so.

When do we share personal data?

We do not your personal information with 3rd parties in any form for any commercial purpose.

Where do we store and process personal data?

Your information may be transferred, stored and processed in other countries, such as Taiwan or the United States of America, to our own servers or the servers of our service providers. Data and privacy protection will be properly enforced by our company and our service providers.

How do we secure personal data?

All collected data is electronically stored, and appropriate measures and procedures are applied in order to prevent unauthorized access, maintain the level of personal data protection, and use the data collected online in an appropriate manner.

Even though we take all appropriate measures to protect your personal data against unauthorized disclosure, we cannot guarantee that some of the collected data shall never be disclosed in a manner that is not in accordance with these Terms. Our liability shall be limited, to the fullest extent permitted by law, for any damage caused to users or third parties relating to accidental disclosure of personal data.

How long do we keep your personal data for?

The personal information provided on the contact form is kept only as long as is reasonably necessary for the business relationship. After that, the information will be removed or anonymized, and lawfully processed for anonymous, statistic usage.

Your rights in relation to personal data

You are entitled to certain rights regarding your personal information including the right to access, correct or remove your personal information. You are also entitled to the withdrawal of consent and to the restriction of processing.

Use of automated decision-making and profiling

We do not make automated decision-making or profiling with the provided information.

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as language, font size and other display preferences) over a period of time, so you don’t have to keep selecting them whenever you come back to the site or browse from one page to another.

This website uses cookies for two purposes:

  • To improve your navigating experience: We use cookies provide our visitors a personalized experience when navigating our website (for instance to determine your physical location based on your IP address, language preference, device resolution, etc.). No other personal information other than your IP address is collected.

  • To measure the usage and performance of our website: We use cookies to acquire anonymous, statistical information about the device being used to access our website (such as type of device, web browser, etc.) and its usage. This information is used to generate aggregated reports for trend analysis, website usage analysis, site administration, and statistical demographic information about our visitors. No other personal information other than your IP address is collected. By using our website, you authorize the use of cookies on your device.

How to contact us?

If you have any query regarding our Privacy Policy or about how we handle your information please contact us at privacy[at]trucus.com.